Terms & Conditions

Terms & Conditions Welcome to CottonFair. These Terms & Conditions govern your access to and use of cottonfair.net and the purchase of products through our website. By using our website or placing an order, you agree to these terms. 1. Use of Our Website You agree to use our website for lawful purposes only. You must not misuse the website, interfere with its operation, attempt unauthorised access, or engage in activities that may harm our business, website, or customers. 2. Product Information We make reasonable efforts to display accurate product descriptions, photographs, colours, sizes, and other relevant details. Actual product colours may vary slightly depending on screen settings, lighting, photography, or display technology. Customers should review the available product information and size details before placing an order. If a product has a material difference from its confirmed description or order, please contact us for assistance. 3. Prices and Promotions All product prices and promotional offers are displayed as stated on the relevant product or offer page. Promotional prices, combo offers, discounts, and free-delivery offers may be subject to specific conditions. Any applicable conditions will be communicated with the offer. We reserve the right to correct genuine pricing or listing errors and update future offers. If a material error affects an order you have placed, we will contact you before proceeding with any revised terms. 4. Orders and Confirmation When you place an order, you agree to provide accurate contact information, delivery details, and product selections. We may contact you to verify your order before dispatch. An order may be delayed or cancelled if the supplied information is incomplete, the product is unavailable, or a legitimate verification or security issue arises. If an order cannot be fulfilled after payment has been received, we will communicate the available resolution, including a refund where appropriate. 5. Payment Available payment methods will be indicated during the ordering process or confirmed by our customer support team. Customers are responsible for providing accurate payment information and completing any required payment steps. Orders paid through third-party payment services may also be subject to the relevant provider's terms. 6. Delivery CottonFair aims to deliver orders to the address provided by the customer. Delivery estimates may vary depending on the destination, courier operations, weather, public holidays, and other circumstances beyond our reasonable control. Customers are responsible for ensuring that their delivery address and contact number are correct and that someone is available to receive the parcel. Any delivery charges or free-delivery conditions applicable to an order will be communicated at the time of purchase. 7. Returns, Exchanges, and Refunds Requests for returns, exchanges, and refunds are handled according to our published Return & Refund Policy. Customers should review that policy before placing an order. Nothing in these terms overrides applicable consumer rights under the laws of Bangladesh. 8. Customer Responsibilities Customers agree to provide truthful information, use the website responsibly, and cooperate with reasonable order-verification and delivery procedures. Repeated fraudulent orders, abusive conduct, or misuse of promotional offers may result in additional verification or restrictions, subject to applicable law. 9. Intellectual Property Website content, including text, graphics, logos, photographs, designs, and other materials owned by or licensed to CottonFair, may not be copied, reproduced, distributed, or commercially used without prior permission, except where permitted by law. 10. Third-Party Services Our website may rely on third-party services for payment processing, delivery, analytics, or other functions. CottonFair is not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law. 11. Limitation of Liability CottonFair will make reasonable efforts to maintain accurate listings, reliable order processing, and a functional website. However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors. Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law. 12. Changes to These Terms We may revise these Terms & Conditions to reflect changes in our business, website, or legal obligations. Updated terms will be published on this page and will apply as permitted by applicable law. 13. Governing Law These Terms & Conditions are governed by the applicable laws of Bangladesh. Any dispute will be handled in accordance with the applicable legal procedures and consumer protection requirements. 14. Contact Information If you have questions about these terms, your order, or our services, please contact us. Website: https://cottonfair.net/ WhatsApp: 01609-653541