Privacy Policy

Privacy Policy At CottonFair, accessible at cottonfair.net, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order. Information We Collect When you browse our website, contact us, or place an order, we may collect the following information: - Your name and contact number. - Your delivery address and relevant location details. - Your order details, including selected products, sizes, colours, and quantities. - Payment and transaction information, where applicable. - Information about your interaction with our website, such as cookies and basic browsing data. How We Use Your Information We use your information for legitimate business purposes, including: - Processing and confirming your orders. - Delivering products to your specified address. - Contacting you regarding order confirmation, delivery, exchanges, or refunds. - Responding to your questions and customer service requests. - Improving our products, website, and shopping experience. - Preventing fraudulent orders and protecting our business and customers. - Meeting applicable legal and regulatory obligations. Sharing of Information We do not sell your personal information to third parties. We may share the information necessary to fulfil your order with trusted service providers, such as delivery companies, payment service providers, and website service providers. We may also disclose information when required by applicable law or a lawful request from the relevant authorities. Cookies and Website Data Our website may use cookies or similar technologies to maintain website functionality, understand visitor activity, and improve your browsing experience. You can manage cookies through your browser settings, although disabling certain cookies may affect some website features. Data Security We take reasonable measures to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no method of electronic transmission or online storage can be guaranteed to be completely secure. Data Retention We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements. Your Privacy Choices You may contact us to request access to, correction of, or clarification about your personal information, subject to applicable law and our record-keeping obligations. You may also request that we stop sending non-essential promotional communications. Third-Party Services Our website may use third-party services or contain links to external websites. Those services may have their own privacy policies, and we encourage you to review them before sharing personal information. Children's Privacy Our website is intended for general shoppers. We do not knowingly seek to collect personal information from children without appropriate authorisation where required by law. Changes to This Policy We may update this Privacy Policy when our business practices, website features, or legal requirements change. Any revised version will be published on this page. Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us. Website: https://cottonfair.net/ WhatsApp: 01609-653541